FAQ's Have questions? We have your answers below.
Below are some of our most common questions and answers. Please note these are not medical advice but offered to give you further insight into our clinic. If you need further assistance please do not hesitate to contact us.
- What is Xpress Ortho Care?
- Do I need an appointment?
- What forms of insurance do you accept?
- What is the co-pay? Is it due at the visit?
- What if I don’t have insurance, may I still be seen?
- What forms of payments do you accept?
- Where are you located?
Xpress Ortho Care is the area's only immediate access to urgent orthopedic care. We are a walk-in clinic that provides care for sprains, strains, fractures, sports injuries, pediatric injuries, work related injuries, lacerations, tendon & ligament damage and more. Our focus on orthopedic injuries allows us to provide faster, focused access to quality care for these types of injuries. So, you’ll experience a short wait time and less expense than at a traditional ER.
Sometimes you need further care, so Xpress Ortho Care partners with orthopedic surgeons to make sure you are on the road to a positive recovery. We will work with you to secure an appointment with an orthopedic surgeon before you leave our office.
We want you to receive care you need -- when you need it, so no appointment is needed, just walk-in and we will take care of you.
If you want to let us know you are on the way, please fill out the On My Way notice and we will be expecting you.
Xpress Ortho Care accepts most medical insurance and worker’s comp insurance. View all accepted insurance providers.
Xpress Ortho Care charges the same co-pay as a specialist office visit, which is generally cheaper than an emergency room or Urgent Care co-pay. If your plan requires a co-pay, it will be collected
Yes. If your insurance is out-of-network, or you do not carry insurance, you will be required to pay a visit fee prior to seeing your provider. You may also be charged for any additional services rendered during your visit at a discounted rate, which will be payable upon checkout.
Xpress Ortho Care accepts credit and debit cards, checks and cash.